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XBox Live question

Discussion in 'Video Games' started by rdefabri, Nov 11, 2016.

  1. rdefabri

    rdefabri Three Time F1 World Champ
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    Jun 4, 2008
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    Rich
    So I have an XBox Live membership, and it expired. I did renew it, all good there.

    I tried to log in last night - no dice. Went to the online portal, logged in - again, no issue. However, I noticed my gamertag changed...not good.

    For some reason, it's not associating my XBox gamertag with my online account. That probably explains why I'm not able to get on.

    How can I associate my regular gamertag with my online account? So far, no dice. NEED HELP!!! :(
     
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  3. SPEEDCORE

    SPEEDCORE Four Time F1 World Champ

    Jul 11, 2005
    42,494
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    Toe Knee
  4. rdefabri

    rdefabri Three Time F1 World Champ
    Silver Subscribed

    Jun 4, 2008
    32,773
    NJ
    Full Name:
    Rich
  5. rdefabri

    rdefabri Three Time F1 World Champ
    Silver Subscribed

    Jun 4, 2008
    32,773
    NJ
    Full Name:
    Rich
    Ok so that (sort of) worked. It looks like I needed to change my password, which I did...all is well.

    Thanks!!
     
  6. 3rn3sT0

    3rn3sT0 Rookie

    Jun 15, 2017
    3
    Great. i was going to ask if you were able to access your outlook or live id outside of the console. gamertag can't be changed for free btw. micro$soft charges for it.
     
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  8. rdefabri

    rdefabri Three Time F1 World Champ
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    Jun 4, 2008
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    Rich
    So this happened again, and I suspect it was due to Verizon converting all email accounts to AOL.com. My email address is the same, but it's all accessed via AOL.

    I went to try and access my account, and Microsoft tells me it can't recover my account because the account is with an "ISP". Doesn't make sense, the email is the same...I really do NOT want to lose the gamertag and associated records...any idea what I can do?
     
  9. SPEEDCORE

    SPEEDCORE Four Time F1 World Champ

    Jul 11, 2005
    42,494
    Full Name:
    Toe Knee
    Best to contact support on the xbox site.
     

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