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Foreign Cars Italia

Discussion in 'North & South Carolina' started by SanchezCLT, Jan 20, 2020.

  1. SanchezCLT

    SanchezCLT Rookie

    Oct 9, 2016
    3
    Charlotte NC
    Full Name:
    Jay Suhr
    Anyone have issues with service department? Had my 2011 California taken in for service in August. They replaced head gasket and AC compressor and completed 2-year annual service. During test drive it caught on fire. Totaled. 5 months later
    and still unable to get reimbursed for loss of use of car.


    Sent from my iPhone using FerrariChat.com mobile app
     
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  3. xraes

    xraes Karting

    Apr 6, 2011
    111
    NC
    WTF??
    That's awful - so sorry to hear.
     
    nicholasn likes this.
  4. DrStranglove

    DrStranglove FChat Assassin
    Rossa Subscribed Owner

    Oct 31, 2003
    25,705
    Google Maps
    Full Name:
    DrS
    Good lord! What does your attorney say? Anyway, sorry but I have no recent experience with them. I had a bad one in 2002 and never went back.
     
  5. vrsurgeon

    vrsurgeon F1 World Champ
    Silver Subscribed

    Dec 13, 2009
    13,889
    Charleston, SC
    Full Name:
    Curt
    Never dealt with them. Why did they replace the head gasket? 20 years later and 67k miles and my 360 has the same head gasket it left the factory with. What did they not connect a fuel line properly to nick a fuel line?
    Attorney.
     
  6. Juan-Manuel Fantango

    Rossa Subscribed

    Jan 18, 2004
    8,202
    Full Name:
    Juan
    So the car was paid for but not the loss of use claim. Is that right? How soon was the car paid for after the fire? What did/does your insurer say?
     
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  8. SanchezCLT

    SanchezCLT Rookie

    Oct 9, 2016
    3
    Charlotte NC
    Full Name:
    Jay Suhr
    Claim was settled 5 months after the fire. Insurer said they cannot insure loss of use. Will need to file an action in small claims court for damages.
     
  9. 66ss427

    66ss427 Karting
    Silver Subscribed

    Jun 18, 2017
    106
    N. Myrtle Beach, SC
    Full Name:
    Dominic
    My problem with their service department is Stanley. I have no plans to return if I have to deal with him !!!
     
  10. AD211

    AD211 Formula Junior
    Silver Subscribed

    Aug 19, 2017
    359
    Columbia, SC
    Full Name:
    Andy Davis
    I had to start taking mine to Atlanta. Always had something new break at FCI.


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  11. SAFE4NOW

    SAFE4NOW F1 Rookie
    Sponsor Owner

    Aug 25, 2004
    4,061
    Dallas Texas
    Full Name:
    Steve F

    I’m sorry for your loss and inconvenience, it sucks!

    Speaking from first hand knowledge (in Texas), when insurance is involved you’d only be able to claim loss of use if the car was repaired. Since it was a total loss, then you’d get one payment, one and done.

    Just to confirm, you’ve gotten the initial payout?



    S
     
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  13. PETER@TEAM AI

    PETER@TEAM AI Karting
    Sponsor

    Nov 4, 2014
    194
    Charlotte
    Full Name:
    Peter
    If you want an alternative to the dealership that is not warranty we have been working on Ferraris for about 20 years and usually have 5-10 here being serviced at all times. And I believe our bill rate is a little lower! Come by, call or visit our website. Are only advertisement is sponsorship here so our success has been recommendations from existing customers.

    Sincerely
    Peter
     
    WBFerrari360 likes this.
  14. AD211

    AD211 Formula Junior
    Silver Subscribed

    Aug 19, 2017
    359
    Columbia, SC
    Full Name:
    Andy Davis
    ^^^^ this. Peter does good work too!


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  15. wfu97

    wfu97 Rookie

    Jul 15, 2018
    24
    North Carolina USA
    Full Name:
    S W
    I live in Greensboro and have used FCI for my previous Porsches. Just bought a 328, so not planning to use them. Anyone have experience with Sport Auto in Summerfield? It's Steve Barney's shop (the guy that originally started Foreign Cars many years ago). Thanks.
     
  16. marcmc8867

    marcmc8867 Formula Junior

    Jul 27, 2004
    964
    NC
    Full Name:
    Marc M.
    Sport Auto would be perfect for your 328 but...the tech/guru himself is trying to retire so you may or may not get in. I’d call sooner than later.
     
  17. wfu97

    wfu97 Rookie

    Jul 15, 2018
    24
    North Carolina USA
    Full Name:
    S W
    Thanks! I'll swing by there this week with the car.
     
  18. ferrarioldman

    ferrarioldman Formula 3
    Silver Subscribed Professional Ferrari Technician

    Jun 19, 2002
    1,024
    Summerfield, NC
    Full Name:
    Tom Jones
    I will be out of town until next Thursday if you would like to swing by sometime. Usually there Monday through Thursday. Will be glad to help out.
     
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  19. wfu97

    wfu97 Rookie

    Jul 15, 2018
    24
    North Carolina USA
    Full Name:
    S W
    That would be great. Was planning to swing by today but didn’t with the weather. If your out next week, I’ll swing by the week after. Thanks for replying; I’m actually right down the street from your shop.


    Sent from my iPhone using FerrariChat
     
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  20. DrStranglove

    DrStranglove FChat Assassin
    Rossa Subscribed Owner

    Oct 31, 2003
    25,705
    Google Maps
    Full Name:
    DrS
    I cant give Sport Auto and FerrariOldMan enough prase.
     
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  21. wfu97

    wfu97 Rookie

    Jul 15, 2018
    24
    North Carolina USA
    Full Name:
    S W
    Thanks for the recommendation! Looking forward to visiting next week!


    Sent from my iPhone using FerrariChat
     
  22. Diehl Jones

    Diehl Jones Rookie

    Jul 3, 2020
    27
    Fayetteville, NC
    Full Name:
    Diehl Jones
    Where are you located?


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  23. GLENN@TEAM AI

    GLENN@TEAM AI Karting
    Sponsor

    Jun 8, 2018
    144
    Full Name:
    Glenn Butler
    Charlotte, NC
     
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  24. wfu97

    wfu97 Rookie

    Jul 15, 2018
    24
    North Carolina USA
    Full Name:
    S W
    Just closing the loop. Visited Tom Jones (ferrarioldman) and Sport Auto earlier this week and had a great experience. He took care of a couple of small items I had found in the first few weeks of ownership. Highly recommend for anyone in the area.

    Thanks Tom!
     

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