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Sick and tired of talking to a computer? Steps for reaching a human

Discussion in 'Technology' started by ernie, Nov 23, 2005.

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  1. ernie

    ernie Two Time F1 World Champ
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    #1 ernie, Nov 23, 2005
    I'm sure many of you have had a problem you needed to solved. You call customer service and then have to talk to a computer, or even worse put on hold. It is a PAIN, annoying, a frustrating when you get put on hold for days on end. So try the tips on this web page to by pass the computer and get ahold of a human. http://paulenglish.com/ivr/
     
  2. WARDHOG

    WARDHOG Formula Junior

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    Disgruntled Dave
    #2 WARDHOG, Nov 23, 2005
    Thanks! Good info and much needed.
     
  3. 285ferrari

    285ferrari Two Time F1 World Champ
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    #3 285ferrari, Nov 23, 2005
    Thats awesome--great post!!!!!!!!!
     
  4. ylshih

    ylshih Shogun Assassin
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    #4 ylshih, Nov 24, 2005
  5. RacerX_GTO

    RacerX_GTO F1 World Champ
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    #5 RacerX_GTO, Nov 24, 2005
    They irk me. Yeah, "here's our product, buy it... but if you have trouble.. ummm... uhhhhh.. don't bother us, it's probably your fault anyway"

    That 800.922.0204 is one of their internal numbers. Pressing zero will get you to a "customer service" flunkie who will then attempt to transfer you to the department you need.

    Verizon Smile-less had the worst in the Florida through Texas region. When they swallowed up that area, they left their lame automated directory in place. I dont know if they finally got it fixed.
     
  6. jungathart

    jungathart Guest

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    #6 jungathart, Nov 24, 2005
    Yin,
    This is very useful info: I bookmarked the link.
    Thanks.

    without the shortcuts I am usually able to weed through the prompts and eventually get to a person, but this bypasses the aggravation and irritation of having to do so.:)
     
  7. ernie

    ernie Two Time F1 World Champ
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    #7 ernie, Nov 25, 2005
    Hey I had to call my bank, and tried it. Worked like a charm, went right to an agent.
     
  8. Modenafan

    Modenafan F1 World Champ
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    #8 Modenafan, Dec 8, 2005
    This was recently sent to me by a friend. If half the numbers work it would be great. I've just recently had the most difficult time with Directv and trying to get the correct person on the line. Hope this helps someone.

    http://www.paulenglish.com/ivr/
     
  9. 134282

    134282 Four Time F1 World Champ
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    #9 134282, Dec 8, 2005
    That is one of the most beautiful things i've seen all week...
     
  10. jungathart

    jungathart Guest

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    #10 jungathart, Dec 8, 2005
    Subject of a recent post, but thanks again.:)
     
  11. MarkPDX

    MarkPDX F1 World Champ
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    #11 MarkPDX, Dec 8, 2005
    Lot of lonely evenings?

    on edit: MERGED :)
     
  12. ylshih

    ylshih Shogun Assassin
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    #12 ylshih, Dec 8, 2005

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