Xpel ultimate and seams on F12

phanliu · Apr 20, 2016

We have our confidence in you Xpel. Thanks for the excellent help and customer service to our fellow Fchat member. Please keep up with this level of service! A++++++.

elipinski · Apr 23, 2016

nice said: ↑

Here are a few pics I took quickly tonight in the garage. I can provide better/more pics this weekend.

In the sun, the lines are much more visible. I felt comfortable with the installer given they are certified/on the xpel site. Looking at the hood, no edge is rolled. Not the sides or the front.

Also the wide gaps and cuts near the air bridge and trunk area must be poorly done. Xpel is a premium product as is this car. The color (bianco italia) is a ~$25k option hence I wanted to protected it.

I wasn't able to capture but there are also black finger prints at one of the corners of the hood. The vendor promised to replace this but needed to order more material. I am concerned to have this vendor continue to work on the car and worried that other vendors will not touch the job given it was not their install. Originally the job was supposed to take 2 days however its been ~2 weeks.

One of the reasons I decided to go with Xpel is the excellent warranty. I move often and liked how I could visit vendors nationwide with any warranty matters. However, I am concerned to give this vendor the final payment as I will loose all leverage on rectifying these matters.

My goal/desire is simple - A clean/pro install of xpel ultimate on this beautiful car. Can you please help?

Thank you

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terrible; my installer Timo would have never ever delivered a Car like that! Sorry for your misfortune. You should have it redone ( Not corrected!) for free

elipinski · Apr 23, 2016

oops, sorry, just saw, that Xpel took care of it! Great Customer service! Enjoy your Car!

Sent from my iphone with Tapatalk

steshanya · Sep 8, 2016

Need some help from XPEL about poor XPEL installation in NC, Raleigh area. How can I PM him?

XPEL · Sep 8, 2016

steshanya said: ↑

Need some help from XPEL about poor XPEL installation in NC, Raleigh area. How can I PM him?
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Please send my area sales manager an email at [email protected] and CC us if you'd like, [email protected]

patekswiss · Sep 14, 2016

Caeruleus11 said: ↑

So bad news- you got a mediocre/ poor install.

Good news- its not the end of the world.

My advice is to find a better installer and just bring the car to them and have them remove it and do an installation. Once you have your car sorted out you can present your case for refund to the first installer. Who knows, maybe they give you something back or not. Life is too short to waste your time and I would just move on but thats just me..
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I agree with this. Sometimes this is the best alternative. I would NOT go back to the original guy who did this. If he's equally "good" at removing it, you could end up with real issues.

carlom001 · Sep 14, 2016

The xpel TDF template is finally available. Just had mine paint corrected with opticoat applied, and getting the full body wrap next week.

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