Velocity Dropped Alfa Romeo

Do all the former Alfa mechanics still work there? If not see if they'll tell you where they went. Good news is you are on Oahu. Should be someone.

 

Yikes. That’s a mess. How did you communicate with them? I would suggest walking over and talking to them. Maybe they can tell you something they could not put in writing.

This sounds like they may have had a parting of the ways where the lawyers said keep your mouth shut. But maybe in person you can learn more informally.

I’m sorry you are dealing with such a frustrating situation.

 

I think that's a good idea. I'll try writing some of the folks I know there, to see if they have any suggestions. But ultimately I think talking to them in person may be your best bet. I'll let you know if I can learn anything more.

 

Ian: Here is what I have now been told.

You are right that Velocity no longer services Alfa Romeo. So, my understanding is that all of the proprietary equipment and employee access to factory data has been discontinued. That means they can no longer scan vehicles or access Alfa Romeo technical information.

I was told that current owners are probably being referred to Cutter Dodge, which is also a Fiat dealer (which the Alfa platform is based on). I was told that while they might not have not have full access yet, they believe Cutter Dodge will be the servicing location going forward.

I hope this may help. No guarantees that this is correct, just a best guess I think.

 

https://www.giuliaforums.com/threads/alfa-romeo-dropped-from-my-area.64816/unread

been discussed in length here
my apologies...I didn't realize you started the thread on the Alfa board

 

Damn, I'm a month late! I need to send my Stelvio in for an oil change at Cutter Dodge, or I will have to do it myself. That said, I spoke to a Maserati 4Port owner a few years ago and he said Cutter Dodge used to service his car for him.

 

Unless you need recall work or something that requires ECU reprogramming, there shouldn't be much need for access to the factory diagnostics software (WiTech in Chrysler speak).

Most normal servicing can be accomplished by a relatively competent Euro independent, and there are a number of diagnostic programs that can read codes and clear service lights. The problem is most shops are so busy these days they don't want to take on unknown vehicles with a learning curve.

FYI the Quadrifoglio V6 and the Maserati V6 are not very similar. The Alfa engine is most closely related to the V8 in the California T and 488 (minus 2 cylinders), while the Maserati V6 is a development of the Chrysler Pentastar engine (with a lot of bespoke engineering by Ferrari).

 

Yes, I saw that. I'll just do it myself.

 

I was at the condo yesterday, so I went downstairs to look for a Ferrari cap for the gf's nephew. Apparently, they only sell shirts now. So I asked about repairs for the Alfa. The receptionist said they haven't heard anything from Alfa as to who would service/repair the cars. She did say, if I needed an oil change, I could go to Jiffy Lube, Midas or some other place. lol

 

Yeah really. Next up, they'll be recommending Maaco and Earl Scheib for paint and bodywork. I remember those old (I was a kid of course) Earl Scheib commercials. I'll paint any car for $49.95 or whatever it was at the time.

 

Next up, an Alfa recall for a seatbelt sensor that can prevent the airbags from deploying! I called Alfa customer service yesterday and was told the recall can only be repaired by an Authorized Alfa Romeo dealer. I told the girl, Jenny, we have none since Velocity gave up the dealership, and it is not like we can drive to the next state. She had no answer. What was really interesting, was when I was transferred to Jenny, she knew the exact year and model I had.

 

Sorry about the hit and run, but if it does get totaled, you will have the AR off your hands.

 

Yikes! Sorry about the hit and run.

 

I got rid of my Alfa because there is no authorized dealer. If anything breaks on the car, you need an Alfa code reader, if you are handy and mechanically inclined. If not, AFAIK, there are no independent late model Alfa mechanics here. Just paying for the Autologic software would be cost prohibitive for a small customer base. As such, if something breaks, your Alfa will become an expensive lawn ornament. With the recall, I didn't want to take the chance driving family and friends in the car. They are fun cars, but without dealer support, it is very difficult.

You could also get in touch with DCCA Office of Consumer Protection. They may be able to give you some leads. I have a feeling the AG will refer you to DCCA as this is a civil matter, and the AG usually deals with criminal proceedings and law enforcement. Your group may have to hire a litigator to communicate with Alfa USA. I don't believe Velocity owes any duty of care because they were an independent licensee that gave up the Alfa brand. However, Alfa does have a duty of care regarding the recall. How they will repair it is unknown. Perhaps they will send the Alfas to a Stellantis dealer, but like I said, the recall has to be done by an Authorized Alfa dealer. So that may entail signing some waivers.

It was interesting that Velocity transferred their new Alfas to JN back in March/April. I saw them for sale but never thought about why it ended up there. Now we know why.