Rolex repair question

I just took my Oyster Perpetual Datejust and my wife's oyster perpetual Datejust in for Service (I haven't had them service in years) . Both were running and keeping decent time. The quote was for the Men's 1550.00 for Service , new crystal, casetube, crown and hand set. The quote for the ladies was 1400.00 for a service, date disc and trainwheel bridge. This is for genuine Rolex Parts of course. To me this seems rather high as I just had my Omega Planet Ocean XL serviced by Omega for 900.00 and they replaced the crown, all six hands, the pushers, setting lever, and a few other parts all of which were returned to me. I am also being told that Rolex want the old parts back which seem ridiculous to me as they are my parts including that gold crown. So am I being fed a line of BS or is this legit?

 

A Jewelry Store with a Rolex Certified Watchmaker. Also I am not in Dallas so there is that.

 

Thanks. Next to price that was my main concern. About over Rolex.

 

Yeah. and stupid me I thought I bought the parts when I paid for the watches. I didn't know I only leased them until they broke and needed to be replaced.

 

I find it hard to believe it needs a new train wheel bridge also. It was running and keeping decent time. On the mens I find it hard to believe it needs a a crastal (no scratches visable to the naked eye and over the last 20 years I have probably only worn that watch 5 times a year , it stays on a winder and I wear my omega's mostly. So I also find it odd that the crown and case tube are worn out from being pulled out maybe 100 times.

 

all I told them was it needed a clean, oil and adjustment but was keeping time. I had the crystal polished often (yearly) between 91 and 98 so maybe they feel it is thin or maybe there are hairline cracks I can’t see. The crown always felt fine when I set it.

 

Yes. In 2007.

 

I authorized the repairand called back within twenty minutes after they told me they wouldn’t give back the old parts to tell them to hold off and was told “we already started”. It’s a $2,000 lesson at this point. I will say this though, I was going to get a Deep Sea this year but I probably will stick with Omega and never buy another Rolex again.

 

UPDATE. The watches were returned to me April 23. Both looked new. Interestingly, both watches have the same blue vignette diamond dial and both were purchased from authorized Rolex dealers. Mine at Bailey Banks and Biddle at the Houston Galleria in 1991 and my wifes at Adler's in New Orleans in 1996. THe watchmaker neted only on hers that the dial was not a genuine Rolex Dial. Anyway all was good, I still felt like I paid double what I should have but the watches looked new and ran fine. Mine went back on the watch winder (worn 3 times since then for a total of about 18 hours) hers went back to daily use in an office environment (same one for the last 17 years). On June 1st she gives me her watch and says it stopped working on the 28th of May. I shook the watch and could hear the rotor on the automatic works making a clunk clunk sound. I heard that sound on two other watches previously and they both needed mainsprings. I returned it to the jeweler and was told yesterday that it was "heavily magnetized" and would be ready at the end of the week. I find that extremely hard to believe, along with the initial repair parts list , and the dial issue. What do you guys think ? Does that sound like a busted main spring or a magnetized watch?

 

No. It did not.