Let's get to the bottom of our UK Dealers! | FerrariChat

Let's get to the bottom of our UK Dealers!

Discussion in 'United Kingdom' started by angelboy, Dec 18, 2004.

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  1. angelboy

    angelboy Formula Junior

    Jun 16, 2004
    416
    Up North - UK
    Full Name:
    Paul
    I know there are plenty of dealer relating questions but I think it's time for another one!

    I've just recently sold a P-car with the full intention to move (up) to an F-car.
    I've decided which model I want/can afford and done pleeeeeeeeeeeenty of research with regards running cost, known problems, service costs etc. etc.

    The problem I'm finding is the conflicting opinions with regards dealers.
    I just think I've made my mind up with who I want to give my business to then someone sucks the air through their teeth and says, 'Oooo......I wouldn’t buy from them if I were you!'

    AAAAAAAAAAAAARRRRRRRRRRRRRRGGGGGGGGGHHHHH!!!!!!!!!!!!..................!

    I've heard arguments for and against buying private but I really do want some sort of warranty if I'm spending up to £60k. Call me old fashioned but it's a fair old amount of cash to get stung for in anyone’s books!

    Main dealers...............let's not bother shall we.

    So, I'm down to our limited supply of specialists.

    I'll tell you my (limited) findings and maybe you can all add to or take away as necessary!

    Nick Cartwright - Not many folk seem to have heard of Nick north of the Watford gap but the few who have know his racing background/Dino collection.
    Went to see Nick first - Really nice guy who spent quite a lot of time with me. I like that. Mention his name and, 'Oooooo..............pretty expensive old Nick Cartwright!'

    Verdis - Spoke to Karl over the phone - Quite a lot of sales patter going on that I'd maybe expect from a mobile phone salesman - Quite unfair comparison, I know. Seemed nice enough but it's quite hard to be given the hard sell over the phone when you don't know who you're talking to. Verdis seem to have a good collection of cars for sale and offer the 12 month warranty, extendable to 3 years (Woo hoo!) Got to be worth something that, eh?
    'Ooooo..........bodges his jobs that one mate! Stay away from Verdis, his cars are crap.'

    Are you with me so far?

    Italia Autosport - Owned by John Pogson (?) not really into my racing to tell you the truth. Went to visit them and spoke to his brother who was a nice guy. Again, getting too much of the sales patter. (I'm one of these annoying salesmen too! Because of this I'm standing a little on my back foot when talking to dealers). 'Ooooo.........(PLEASE FILL IN THE BLANK AS I'VE NOT HEARD MUCH FROM THIS COMPANY)........!' – I’m sure someone won’t disappoint the trend!

    Places I've not been to but have been told to steer clear:
    Talacrest - Cars are pretty shabby and dressed up
    Kent High Performance Cars - Don't own ANY of their motors and sell only on commission.
    Rosso Corsa - Can't remember what I've been told for these guys.
    Foskers - 'Ooooooo.........!' That's it, just 'Ooooooo........!'

    It takes a hundred positive remarks to un-do the one negative remark made towards a dealer...........that's life I guess. Hell, I've even gone through a bad time with a well know northern specialist and I'm sure I'd give my opinion if asked (I know many would actively disagree, don't know if it'd be a hundred though!). So this is the point it'd be nice to get to the bottom of.

    Before you answer to any of the below with negative comments, please please pleeeeeease be honest with yourself and ask if it's you that's really being a tw@t or whether the dealer actually does need ‘owting for the thieving gypsy b@stards they are’!

    I'm not a full subscriber so I can't post polls (Maybe one of you guys could find the time to do it?) so we'll have to do with a list.
    I guess you could leave your opinions on founded truths, rumours, actual dealings – whatever you want……….

    In no particular order:
    1) Kent High Performance Cars
    2) Foskers Ferrari Services
    3) Romans International
    4) Talacrest Limited
    5) Joe Macari Performance Cars Ltd
    6) Hendon Way Motors
    7) Top 555 Limited
    8) Sant Agata Classics
    9) Moda Cars
    10) Carrera Ltd
    11) DK Engineering
    12) Forza 288
    13) Proctor Specialist Cars
    14) AD Specialist Cars
    15) Italia Autosport
    16) Verdis
    17) Nick Cartwright
    18) Hollingworth at Ombersley
    19) Scuderia Systems
    20)

    I'm sure we can get to 20 if we try - I can't!

    Meeeeeeeeeeeeeery Christmas!

    Angelboy ;)
     
  2. f328nvl

    f328nvl Formula Junior

    Nov 10, 2004
    851
    Herts
    Full Name:
    John
    Asking to poll the best used car dealer, is a bit like asking who's the best estate agent. You'll get lots of ill-informed predjudice against people that they've never done business with. Perhaps a better guide is longevity. How long had a business been trading Fcars is at least a guide to whether they're reputable. Admittedly this discriminates against new entrants.

    Why people are so obssessed by who owns the dealers stock is a mystery to me ("They don't even own the cars"). If I could sell a car (I'm not a dealer) on commission of, say, 5-10% with no stock holding costs, why on earth would I want to buy the car and hold and finance it on my own books to get a few percentage points on my margin? I know many of the dealers you list and have done business with some of them, as far as I can tell, any of them will sell cars for commission. So what? It's a sensible business decision.

    I guess you really need a two stage poll:
    1. Have you done any business with XYZ.
    2. Were they good. bad or indifferent.

    if not you'll just get a popularity contest.

    jg
     
  3. GrahamS

    GrahamS F1 Veteran
    BANNED

    May 29, 2004
    5,480
    24 hours from Tulsa
    Full Name:
    Grandmaster G
    You could write all the negative feedback on this forum about Verdi's and KHPC onto a pinhead.

    Try searching the archives, there was a thread a few months ago on this very subject.
     
  4. hedge

    hedge Formula 3

    Jun 11, 2003
    2,318
    England
    Full Name:
    Marc
    In my search I spent a fair bit of time at KHPC speaking to Arthur. Did not buy from then in the end, but I drive the 70 miles to them (each way) when the car needs servicing as I was so impressed by the warts and all attitude..no bs there. Will almost certainly ask them to source my next car for me.
     
  5. hedge

    hedge Formula 3

    Jun 11, 2003
    2,318
    England
    Full Name:
    Marc
    (should mention I finally bought from a dealership in Germany and drove the car home!)
     
  6. tommo

    tommo Formula 3
    Lifetime Rossa

    Nov 29, 2004
    1,245
    Gloucestershire
    Full Name:
    Julian
    I bought from NC's and he was good. Yeah he was more expensive than most, but the car was immaculate - I even had Arthur at Kent say he knew my car, and NC's had sold you an excellent model.

    You get what you pay for. I went to Rosso Corsa, Verdis etc. & even the main dealers, and just couldn't find the car. Look for the car and not the dealer - should be priced accordingly no matter who its from.

    These cars should be known through the trade. It can't be that difficult to get the backround on the car before you buy.
     
  7. Rene

    Rene Formula 3
    Silver Subscribed

    Jan 5, 2004
    2,156
    London
    Full Name:
    René
    I too have bought Ferrari from Arthur at KHPC, first a Mondial and then traded it in for a Testarossa. Both cars have been serviced there and the TR is currently with KHPC for a lengthy repair job following damage done to it in a car park -but that's another story which I shall post, with pictures, when the mess is cleared up.

    Their workshop is quite fascinating because as well as a large range of Ferraris, they also service Lamborghini, although I have never seen one for sale in their showroom.

    As I have never dealt with any other dealer, I can't make a comparison. All I can say is that they inspire enough confidence that I entrust every aspect of maintainance to them and if I were to consider changing cars I would approach them in the first instance.
     
  8. OmegaSteve

    OmegaSteve Formula Junior

    Sep 18, 2004
    572
    Hertfordshire
    Full Name:
    Steve
    I bought my Fcar from a main dealer, but i've heard nothing but good comments on Kent High Performance. I've been in a few times and they have always been very helplful. They were even recommended by Maranellos in Sevenoaks who did state they were the only specialist stamp they would recognise in the service records if they were going to take an Fcar as part ex.

    Just my twopenneth
     
  9. OmegaSteve

    OmegaSteve Formula Junior

    Sep 18, 2004
    572
    Hertfordshire
    Full Name:
    Steve
    Oh, and dont forget Bob Houghton Racing in the Cotswolds, very highly rated. That brings it up to 20!
     
  10. f328nvl

    f328nvl Formula Junior

    Nov 10, 2004
    851
    Herts
    Full Name:
    John
    Not quite, Sant Agata is bust, back to 19.
     
  11. greyboxer

    greyboxer F1 World Champ

    Dec 8, 2004
    12,309
    South East
    Full Name:
    Jimmie
    steveirl (I think it was) had a very good experience with Mike Wheeler at Rardley Motors and I know of others too for both sales & servicing

    To some extent which dealer depends on what car you (angelboy) are looking for - different people on the list have differing areas of expertise
     
  12. OmegaSteve

    OmegaSteve Formula Junior

    Sep 18, 2004
    572
    Hertfordshire
    Full Name:
    Steve
    ok, Rardley Motors...back to 20! Don't know anything about them though, but were mention in passing while talking to KHPC
     
  13. ric355

    ric355 Guest

    Dec 21, 2003
    1,375
    You only need another 99 opinions like mine to reverse this one...

    I bought my F355 from Talacrest. They were very helpful throughout, not at all pushy, and I thought their cars were top quality. A number of people on this site have seen my car and I'm sure would agree that it is a good one. It was a commission sale. If I remember correctly, the previous owner had bought an F40 through them and also had his 360 challenge track car with them for sale, plus a maserati spyder(sp?)). Hell, he's probably reading this... !

    I'm not that far away from Talacrest, so Guy Tedder kindly came to my place of work so that I could have a look at documentation for the car during negotiations. Guy reads FChat so Guy - I hope you appreciate my comments!

    At no point was any hard sell applied. I was even told during the test drive that just because it was a Ferrari didn't mean I would like it - "they don't appeal to everyone" - I hadn't driven one before you see. I was also advised by them to drive more than one - "they don't all feel the same".

    I drop in to Talacrest now and again for a mooch around - their cars always seem to be well presented and never look like they've been dressed up. They don't carry a lot of high mileage dogs, and when they do have a high mileage car it seems to be priced correctly.

    I would say price-wise they are at the higher end of the independant spectrum (but not the highest), but they are still waaaaay more reasonable than a main dealer. Their level of service, condition of the vehicle, and work agreed as part of the sale justified the price of my car in my opinion.

    I have had the 18k service done there too. It was fairly expensive, but certainly not extortionate. I didn't feel like I'd been ripped off - but they don't do fixed price servicing so you're in their hands to an extent. The work was high quality and the engineer obviously takes time to do things properly. To give you an example, I had a tubi sport pack put on the car, which includes air filters. When I had the 18k service done, they replaced the tubi filters with Ferrari ones - I forgot to tell them not to do that. So when I picked the car up I had them swapped back and they refunded the money for the unused filters. I watched as they put the Tubi filters back in, and the mechanic very carefully aligned the screw head slots on the air boxes with the edges of the air box. This is the sign of someone who obviously takes pride in their work.

    I have nothing bad to say about Verdi's either, but I have only dealt with them on the service side. When they installed my Tubi air filters, they also aligned the screw heads in the same way as I described earlier, so same comments apply. Karl gets a lot of positive comment on here - search the archives for more. I've never been dissatisfied with their work, it is always done properly and never bodged. You would not believe how long they spent getting the alignment of the exhaust pipes right on my Tubi. Furthermore, Karl knows sooooo much about these cars it is unreal.

    Ric.
     
  14. angelboy

    angelboy Formula Junior

    Jun 16, 2004
    416
    Up North - UK
    Full Name:
    Paul
    Looks like Arthur at KHPC is coming up trumps at the moment with Verdis pretty close.

    I know every individual case is different and even the standards of the individuals alter dramatically - Some of us are easier going than others over certain subjects.

    The bigger the dealer and the more cars he sells will affect results - both ways.

    Maybe a 'poll' is the wrong word to use here. Maybe I'm just looking for another set of opinions before I start to visit these places. At the end of the day it's my choice to take the information that you guys put forwards and then try and make decisions based on that. If 10 of you say try KHPC and Verdis then there's a good chance I will and maybe it'll turn into a sale from one of these dealers. That means I don't have to bother visiting 20, sorry 19 other dealers before I find my golden ticket!

    I'm sure others will do the same based on their own personal boundaries.

    If 10 people confirm that a certain dealers cars aren't as good as another dealers but that dealer is more expensive than this dealer who offers a free service that the other one won't do but he has......................then it will help with the boundaries that I have to work within.

    Keep 'em coming boys!
     
  15. angelboy

    angelboy Formula Junior

    Jun 16, 2004
    416
    Up North - UK
    Full Name:
    Paul
    ................another quick note, I'm not having a go at Talacrest, Foskers, NC or anyone coz I've no reason to. I was simply putting forward what (In my limited time) has been said to me,

    Just some other guys opinion not to discredit any of those F-Dealers mind!
     
  16. ferrari355gtb

    ferrari355gtb Formula 3

    Nov 3, 2003
    1,600
    UK
    Full Name:
    R
    Do any of these dealers actually 'check out' a car before they put it on their books to sell ?
     
  17. tommo

    tommo Formula 3
    Lifetime Rossa

    Nov 29, 2004
    1,245
    Gloucestershire
    Full Name:
    Julian
    Paul

    after all that - what F Car are you looking for?
     
  18. murph7355

    murph7355 Formula 3

    Nov 30, 2002
    1,691
    SE England Yorkie
    Full Name:
    Andy
    I don't think you'll have any hassles dealing with Verdi or Nick Cartwright, if they have the car you're looking for (and as someone has mentioned, this is what counts).

    Do searches on here and perhaps pistonheads for the other names.

    Warranties can be applied by most places, but check and double check what's covered. Ask for specific inclusions (electrics? aircon? suspension?) and warranty claim caps (many have a single claim ceiling that would not get you very far if the engine or gearbox shagged).

    Further, bear in mind that getting money out of warranty firms can be a nightmare - even if it's from a main dealer.

    Don't necessarily rule out main dealers either. They can sometimes have some decent stock on at sensible prices if they're itching to clear stock. Just note that cars will often be newer and will pretty much always have FFSH, hence a price differential should be expected to one degree or other.

    Whatever you buy, get it checked out by someone else who knows what they're doing (e.g. buy from one of the above, ask to get it checked it out by one of the others...).

    Finally, I would expect someone selling a car SOR or otherwise to check it out first. It wouldn't take too many basket cases to screw someone's reputation.
     
  19. andrewg

    andrewg F1 Rookie
    BANNED

    Sep 10, 2002
    4,667
    Chester, England
    Full Name:
    AndrewG
    You can include C.S.O. in Chester on the positive list, we may have only been going for a few months, but do ppi all our stock before putting it on sale (and include the ppi report in our sales brochure), and offer a full 3 month warranty (ok thats enough of the free plug!)

    the dealer question in my opinion really should be an easy one, if the car is well prepared and advertised and the new owner does a ppi there shouldnt be any problems no matter from whom you buy, the problems only start when ppi's havent been done and the cars have been tampered with by the dealer,
    Clocking, false history etc, all very very easy to do with Ferraris especially by smaller part time "home traders" for whom a quick buck is very tempting, you turn up to a nice house look at a shiny car and go home woth a complete dog, as the trader changes names and numbers frequently its very very hard to get legal satisfaction.
     
  20. angelboy

    angelboy Formula Junior

    Jun 16, 2004
    416
    Up North - UK
    Full Name:
    Paul
    I'm after F355 Berlinetta or Spider - Undecided as yet.

    There a few pluses for the spider at present, the main being the softer prices through winter. I'm presume not many Spiders will have been tracked (?)

    Maybe someone can help here.
    If a Spider is worth £60K but will only fetch, say £57K now in the winter when sales are slow, then what would you expect to pay in 6 months time when it's depreciated a little more?
    Bear in mind that a deal would be now - 3 months warranty cover for a motor that will sit in a garage till after that time, insurance at £2000/year and 6 months closer to the yearly service.

    Anyway, either a Berlinetta or a Spider (first F-car so..........), Rosso, crema (Or Tan), Manual, up to 25,000 miles and no older than '97 and (hopefully) a tracker. Belts serviced recently and main service completed. A set of tubis would be nice...........I think I may be going too far now....

    KHPC has a few between £50K and £60K that I might check out and Verdi's have 3 around this price.
     
  21. qaev

    qaev Karting

    Jul 22, 2004
    67
    UK
    Full Name:
    Quentin
    I too bought my 348tb from Talacrest - a very positive buying experience! Guy was very helpful and recomended I visit other dealers to get a feel for the model.

    Q
     
  22. acpes

    acpes Formula Junior

    Aug 11, 2004
    910
    west 12cylinderville
    Full Name:
    Andy
    I bought mine from Forza 288 and can honestly say that Dave Miller is as straight as die, genuinely knows about the cars and he has never let me down once, (even changed some wheel nuts on my car when I called in to see him recently because he thought they needed doing {free of charge} ).I know this is only my personal opinion but I would have absolutely no hesitation in recommending him (and no I'm not on commission:D).
    If you speak to any dealers IMHO you should ultimately go with your gut feeling, as if it feels right it usually is. Whatever you decide hurry upand buy it, you're delaying the day when your face explodes into the biggest grin you will ever experience in your lifetime.
    Good luck.
     
  23. steveirl

    steveirl Formula 3

    Dec 29, 2003
    1,163
    ireland
    Full Name:
    steve
    As Jimmie said in an earlier post my experience with Mike Wheeler of rardley Motors really was first class, I had been lookin for a boxer for six months with the 512TR also a possibility. Karl at Verdi was indeed very chatty and told me to forget the boxer and buy a 512, but many promiises of arranging to view the "best 512 in the UK" were never fulfilled, Nick Cartright also had a car but it had been stored for two years which rather put me off, Mike wheeler of Rardley had nothing but promised to look out, he always stayed in touch by phone and email even with nothing on the horizon, and eventually found a car which he said was expensive but was also one of the best, even now he still stays in touch and has forwarded me several books he has found as they feature my car(it was originally the FerrariUK demonstrator). He also keeps a database of f cars and knows more than most about what is out there.
    Call him and talk b4 deciding
    steve

    www.rardleymotors.com
     
  24. harmitc

    harmitc Karting

    Nov 2, 2003
    207
    England
    Full Name:
    Bernard R
    First 2 cars came via Joe Macari. I know Joe through my own business & all my dealings with him have been very easy. He always presented the cars well & described them accurately. Both of these were serviced at his garage in Wandsworth, again good service & quality of work. I would not hesitate to recommend.

    Joe’s also excellent at finding the unusual, his workshop almost always has a real exotic tucked away in the corner!

    Next one came from Maranello’s, again my dealings with them were very good. I found them there staff helpful but not “pushy”. If you wanted to browse they were happy to let you look around, If you had questions they were willing to help.

    My current car came from KHPC. Again could not fault their service. Arthur was very helpful & honest about the cars that were on offer. As to criticism about having only SOR cars, if they only stock cars that are PDI’d and meet a strict standard, what’s the problem?

    The car was recently serviced, again at KHPC and it was completed, on time, to a good standard at a reasonable price. Again I was perfectly happy with the service.

    My only other dealings are with Foskers, without detailing the problems, I would not return, but that is purely based on my own experience.
     
  25. Tomgor

    Tomgor Karting

    Nov 24, 2004
    57
    Staffordshire, UK
    Full Name:
    Tom Craig
    For what it's worth, I'm currently looking for a car and have had good vibes from or positive recommendations for

    Nick Cartwright
    Mike Wheeler ex Talacrest now Rardley
    Forza 288
     

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