IAG - Bad Experience

This is what this forum is all about.. Many thanks Allen and sorry to hear your story. I hope you get it sorted

 

^^ Sorry to hear about your issues with IAG. At one time I was interested in buying a flying post TR and after reading the feedback on them similar to your experience, my confidence was decimated.

This twin turbo 400i has been sale extensively over the past few years and gone from dealer to another. It might be well built but requires an owner who is a good wrench or has deep pockets or both...it is certainly is an intriguing build that has had a significant amount spent.

 

The plot thickens

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This type of info is like gold for me. I really appreciate it as it helps me avoid wasting time, money and getting aggravated dealing with questionable sellers.

Thanks much!

 

Thanks for the heads up. I just purchased a 430 and and miss my old TR enough that I am starting my search. I will approach this dealer with extra caution if I decide to make an offer.

 

All 8 of your complaints you posted on IAG's various ads in the Ferrari Classified Ads section moved here and the duplicates deleted.

Users may not "spam" the same message or post onto multiple threads. See the Ferrarichat Rules:

Consequently the correct way to send the message of a bad experience with IAG is to create a single thread about your experience in an appropriate forum, such as the General Ferrari Discussion forum, not to spam it onto every ad they create.

 

I believe this to be a true story. Was there when the subject car was delivered and the new owner, a respected local Ferrari enthusiast, made me aware of the problems that followed delivery. IMHO, the owner was very patient as he did what was necessary to correct the deficiencies.
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Unfortunately, last Fall was a sellers market. Did you inspect the car in person? I couldn't tell from the old thread. Still, it is no excuse to dodge a customer.

 

IAG

Now on my "Dealers to Ignore" list.....

 

Do we have another "beware of Bob Norwood" style thread in the making?

 

Lesson learned for you Allen, but if I had the dealer do "tens of thousands of dollars" of extra work, I'd pay for a follow up PPI.

 

I was looking at one of their cars listed but a fellow FCHAT member advised me to read your post. Thank you for sharing and sparing me a potential ordeal!

 

This makes great sense (why would it not). I've seen several of these cars lately for sale with comprehensive work to be done. It sounds like the dealer is up selling the buyer at very full freight to make more in the shop. I'd rather have my own guy do the work than risk this.

 

So many questionable sellers in the vintage market. Now with one less reputable it's going to be hard to find one you can actually buy.

red-head looks great IMHO.

 

I'm sure Allen with reply, but I did not read his post in the same way. I got the impression the "tens of thousands of dollars" was spent after he took possession and that he paid for that and not IAG (the "dealer" I presume you mean in your post?).

My read was that he asked IAG to take care of some things prior to shipping him the car, they agreed in writing. He had (at that point) no reason to doubt they would take care of those things. Again, my reading of his post, is that he then got the car and found out the things had not been sorted and/or found additional things (unclear) and he (Allen) spent "tens of thousands" to get the car to "start, roadworthy and safe".

 

AZI, I think we are reading it the same way. Since Allen said, "IAG agreed in writing to have several items addressed....... Many of these items were NEVER addressed or jimmy-rigged." I assume that it cost Allen "tens of thousands of dollars" to correct those items. Thus it would have been a similar cost for the dealer to address.

So my point was if it cost the dealer that much to address the items he wanted done, it behooved him to have another PPI done to make sure everything was done correctly. If the car needed other key additional items done that he didn't know about, then to me that would have been the responsibility of the guy who did the initial PPI to note.

(BTW, like my abbreviation of your name?)

 

Thanks for the clarification. I think where I'm not following you when you put a bit of the blame on Allen is that he should have had two PPI's done before the car was shipped. I think the piece that I'm relying on to say that is unreasonable is: (i) I highly doubt that he (or likely IAG) thought the car needed anywhere near what it ended up needing, (ii) he had no reason to doubt that IAG would fix it up. I've found stuff on PPI before and had it fixed. I wanted invoices to see that, but I didn't "re-PPI it" to confirm. That seems a bit overdone to me, that's all.

That said, I think you are likely correct, a second PPI to confirm what was done would have likely led to the car not shipping to him with unfinished stuff...but I hope we don't come to doing two PPI's as SOP (its unfortunate that many of us believe even one is needed).

 

It looks to me as though the more valuable these cars become the more rascals one encounters in the exotic car business. Definitely caveat emptor in this market. Know with whom you are dealing. Get references and a PPI.

 

Yea, I think we're on the same page. I don't mean to be blaming Allen so much as saying maybe he could have been more diligent. The problem for us is we don't know what he wanted the dealer to do. It's one thing if he wanted new windshield wipers, air filters and bushings. It's another if he wanted a new clutch and a belt service.

It just seems that if it was so expensive to get the car right, he should have made sure it was right before accepting delivery.

 

Seems like, if his side of the story is accurate, he made the mistake of taking someone at their word. Dealer says they'll take care of x, y, and z he's got every right to assume it got done. Problem is we all know what happens when you assume. The bigger problem is this sounds like a dealer where maybe you couldn't even trust an invoice from them saying that the work got done.

 

A bit surprised. They've posted 8 cars for sale within the last week, but zero response here?

 

Is IAG the same International Auto Group that recently was located in Pompano Beach?

If so, this isn't the first problem reported: International Auto Group - Pompano Beach Florida - Deceptive and Fraudulent Classic Car Restoration Practices, Review 767782 | Complaints Board

 

Taking the fifth usually a sign of guilt in my experience.