Ferrari of San Francisco, wow... really?

i was treated like a zero when i dropped in to FoSF, but i was not driving my fcar, but a beater instead, so i expected it.

Geno

 

I bought my first Ferrari, which I still own, from Ferrari of San Francisco.

I knew Brad [over 10 years now], well before that event, before I felt comfortable to venture in and 'pull the trigger' [of course my deal was deciding on WHAT Ferrari meant, what it would do for me and what I was in terms of a Ferrari: it was the Mondial T, for many reasons. I'm getting braver now to explore other models]

Here's the deal: WITHOUT Brad's assistance, and personal interaction with me, it never would have happened. I'd stop in many times, and he took the time to tell me the TRUE, ins-and-outs of the models I was considering. He WAS my FERRARI-CHAT. I read a lot and came back to him. He told me like an ally. He also showed me how the community could/should/and-is about me.

He helped me, bending over backwards, to get me into a car......never would have happened otherwise. He sorted the car out. he gave me a GREAT deal with the one proviso: "I want to hear reports of this car being driven, that's part of the deal, NO Garage queens" [The car was 13 years old with an average of 700/year....HORRIBLE use of a car]. I've tripled it's miles as of today as it's a 'daily' driver, its < 40k miles now is due to my other cars I change with.

I'm not saying Brad is 'the' sales persons, but my first association with Brad was dating a Porsche sales manager, who, made me understand just what a typical 'car sales person' meant [ %(#(%* ] ... but for me he was great, personal, direct, honest!!! and stood by his word through actions.

I'm sorry for your poor experience at FofSF: I know they are busy, I see Brad and the gang constantly bouncing about helping people on line, phones, etc.....
YES you should have been helped better, and yes, I'll just bet things get better.

As they are a factory dealership, none other in the entire US as far as I know, and at one time not too long ago, NONE in the world save them.
So I understand. They have a desire to truly place persons into Ferraris, not trying to screw one over [ask me how I know].

As for FoSV, saying anything unfairly and not directly to them first, but on the boards, is not good. IF you want a PM on my thoughts concerning them, I'll be very free to offer them. My tendency is to not 'diss' someone openly, on the 'endless-tubes' of the Internet, but I will praise in public.

I would/will continue to go back to FoSF as it stands today.

 

Not heard back from email to you, get it OK?

 

group hug.

 

please keep the bananas out of your pocket...

 

Please I've dealt with Brad, I don't think he knows the what customer service is. He just there to bend you over with no lube and stuff you in a car. Get real.

 

Wow. That's cool. Who the f**k are you?

 

Dan was being crude and sexual. But he is from Man Jose, so we kind of expect it.
Thank goodness he didn't comment on your cigar and "Monica"

 

If you had met him, you would get it.

Art

 

Guys, I have to say, honestly, I have found Brad and the other folks there to be great. No joke. They have always been courteous and attentive without being a pain. Sounds like there is some mixed baggage out there, and everyone's experience is different, but they have always been great in my dealings with them

 

Not the Brad most of us know

 

I read this, thought about it and read it again... here's my take.


How does somebody walk into a dealer not get service, then walk outside, smoke a cigar for 45 minutes and not realize that they closed the building...

1) There are business hours posted on the building
2) How do you not realize they are locking the doors, getting into cars and leaving
3) Who smokes a cigar for 45 minutes in front of a dealership and doesnt see what is going on around him?

I have been to many many Ferrari dealerships in my day, and every Ferrari dealer I have been to, isnt like a Toyota dealer with a line of vultures standing there calling their "UPs" when youre pulling in. If they are busy, they are busy. You wait in the lobby. After ten minute, all you need to do is walk up to the nearest person, and ask them who youre writing the check to. They WILL listen.

Did you see the car you wanted? Did you see the sign posted "Please do not sit it. Ask for assistance." This is when you move the sign and get it. When they walk up with the friendly "Can I help you?" You respond with, Yes, Ill take it.

Its done... Remember the old movie Waynes World? Remember when he wanted the Stratocaster. I dont recall him going outside and wandering around until somebody helped him. You want it.... then buy it.

I really dont think you were that serious in the purchase... you really wanted it, but there were a lot of second thoughts or you wouldnt have let it get away from you.

Its like a business opportunity or a job you really really want. You dont walk into the interview room and say, when youre ready, Ill be out front smoking a cigar. You go after it and take it.

Just my take... Good luck in the future...

 

Easy, it was a very "special" cigar. He grew the tobacco himself.

 

Really...huh... Some things really amaze me...

 

I have nothing but positive things to say about Ferrari SF, Brad, Evan or Mark. There are very few "true enthusiasts" left in the car business, and Brad and Evan truly take the cake. Xavier, are you the gentleman who purchased a pre-owned black H3 from San Rafael HUMMER? I believe you may have test driven my Black Gallardo while I was on vacation back in April.

 

You obviously do not know Brad beyond what was probably a fluke incident at Ferrari SF. Whether you care for their dealership or not, a personal attack of this nature is un-called for. Brad is an asset to the Ferrari community.