extended warranty refunds? | FerrariChat

extended warranty refunds?

Discussion in 'General Automotive Discussion' started by bpu699, Dec 7, 2004.

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  1. bpu699

    bpu699 F1 World Champ
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    #1 bpu699, Dec 7, 2004
    Well, I just sold my porsche to finance the testarossa. Now I am trying to get a prorated refund on the extended warranty I purchased from the porsche dealer. Its not porsche certification, but "EasyCare" which is subsidized by Ford. The warranty was for 5 years, I had the car for less than one.

    They explicitly told me I can get a prorated refund when I was purchasing. I called EasyCare and they told me the same...

    Problem is, Porsche dealer isn't returning my phone calls?!

    Anyone actually get a prorated refund?
     
  2. Prancing 12

    Prancing 12 F1 Rookie
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    #2 Prancing 12, Dec 7, 2004
    Didn't the new owner want the warranty included? Usually an extended warranty is a huge selling point... See if he wants it from you at the prorated rate(?)
     
  3. Noelrp

    Noelrp Formula Junior

    Aug 30, 2001
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    #3 Noelrp, Dec 7, 2004
    You do not have to go to the dealer for the refund. Call EasyCare directly (their number should be on the contract).

    Good luck
     
  4. bpu699

    bpu699 F1 World Champ
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    #4 bpu699, Dec 7, 2004
    I called EasyCare, and they told me to go to the dealer?!

    The car was wholesaled, and the dealer didn't need/want the warranty...go figure...
     
  5. JIMMY_V

    JIMMY_V Karting

    Jul 13, 2004
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    #5 JIMMY_V, Dec 7, 2004
    I JUST RECEIVED MY REFUND IN THE MAIL TODAY FROM EASY CARE.
    HERE IS WHAT I DID.

    1 COPY OF ODOMETER DISCLOSURE STATEMENT.
    2 SIGNED LETTER SAYING WHEN AND WHY YOU WANT TO CANCAL AND MAKE SURE TO PUT DOWN THE CONTRACT NUMBER ON THE LETTER.
    3 ACTUAL CONTRACT.
    4 MAIL IT CERTIFIED MAIL RETURN RECEIPT.


    HERE IS THE ADDRESS
    EASY CARE
    P O BOX 88230
    ATLANTA, GA 30356-8230

    PHONE NUMBER 1-800-538-4181

    IT DOES TAKE 4-6 WEEKS.
     
  6. bpu699

    bpu699 F1 World Champ
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    #6 bpu699, Dec 7, 2004
    Jimmy, was your refund truly prorated - or did you just get some token amount back? I only put 1000miles on the car and had it 1 year of a 4 year contract. Would I get 3/4 of my money back? Or do they take some huge commision out first?

    Thanks!
     
  7. El Wayne

    El Wayne F1 World Champ
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    #7 El Wayne, Dec 7, 2004
    Normally you would have to visit your selling dealer in order to cancel your service contract. If the dealer is refusing to assist you, however, contact EasyCare directly and explain the situation.

    That's the claims number. Customer service can be reached directly at (800) 458-7070.
    3/4 minus a small cancellation fee. Cancellation procedures can very from state to state, so be sure to contact customer service for details.
     
  8. JIMMY_V

    JIMMY_V Karting

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    #8 JIMMY_V, Dec 7, 2004
    I PAID THEM $2,278.00 ON 10/06/2003 WITH 7,182 ON ODOMETER
    THEY PAID ME $1,774.61 ON 11/23/2004 WITH 16,500 MILES

    I DON'T KNOW HOW THEY FIGURED IT BUT HAPPY TO GET MY REFUND.
     
  9. JIMMY_V

    JIMMY_V Karting

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    #9 JIMMY_V, Dec 7, 2004
    THIS WAS A 60 MONTHS 60,000 MILES
    $0 DEDUCTIBLE
     
  10. JIMMY_V

    JIMMY_V Karting

    Jul 13, 2004
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    #10 JIMMY_V, Dec 7, 2004
    Last edited by a moderator: Jun 18, 2014
    THAT IS WHY I CONTACTED THEM DIRECTLY B/C DEALER NEVER CALLED ME BACK.
     
  11. El Wayne

    El Wayne F1 World Champ
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    #11 El Wayne, Dec 7, 2004
    Depends on the terms of the coverage you purchased (up to how many miles/years). They will prorate based on whichever you have used the most of, years or miles, and then subtract the cancellation fee from there. Remember that, if you purchased "new car" coverage on a used car, the proration starts from 0 miles and from the original in-service date, not the miles that the car had at the time of your purchase or on the date that you purchased it.
     
  12. El Wayne

    El Wayne F1 World Champ
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    #12 El Wayne, Dec 7, 2004
    Bo, feel free to email me directly if you run into any problems with the EasyCare cancellation.
     

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