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Changes at Ferrari Newport

Discussion in 'California (Southern)' started by DiamondDog, Aug 8, 2023.

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  1. DiamondDog

    DiamondDog Formula 3
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    Aug 29, 2021
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    Orange County, CA
    #1 DiamondDog, Aug 8, 2023
    Just got notified that "effective immediately" Arun is no longer with Ferrari Newport.

    They seem to be going through manangers frequently.

    Anyone have insight?
     
    Pastaboy1980 and Lolwut like this.
  2. Stevenb

    Stevenb F1 Rookie

    Aug 5, 2012
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    #2 Stevenb, Aug 8, 2023
    Stefano Sbettega up next. He is former MAG
     
  3. DiamondDog

    DiamondDog Formula 3
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    Aug 29, 2021
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    #3 DiamondDog, Aug 8, 2023
    Not sure if that is good or bad or indifferent.

    The GM before Arun was actually really good to me as was the sales rep that sold me the car. I would say they were 40 percent of my decision to by the car as I really want looking to buy my car. They said that by buying this car I would get to go to some really good events they hosted and we did. Then they were fired 6 months later. I was then taken off the event invite lists. Arun was nice enough to me, but I could tell he couldn't care less about me. I don't blame him as he probably had to focus on the people buying a new F Car a year and always putting deposits on wait lists for special cars.

    I hear that the GM before the one I dealt with was even better and loved by the employees and customers.

    Ferrari Factory culture is strange to me. You see it's weirdness at this dealership, in their F1 team, etc.
     
    squid likes this.
  4. MidnightRun

    MidnightRun Karting

    Nov 4, 2006
    158
    #4 MidnightRun, Aug 12, 2023
    Ferrari of Newport Beach used to be a classy dealership. Then, it was sold and took a nosedive on the sales department side. [The service department has always been, and remains, top notch.] Arun was/is a classless ****. Hopefully a new GM can clean away the muck and stench that @sshat left on the dealership.
     
  5. shawdut

    shawdut Formula Junior

    May 30, 2014
    783
    SoCal
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    Shawn D
    #5 shawdut, Aug 20, 2023
    If I recall correctly Arun was at the San Diego location prior to Newport Beach. When I visited them, he couldn’t have given two ****s about me. One of the other managers in San Diego was very friendly and helpful, however.

    With regards to the service departments, I hear that Newport Beach is very good. This is a similar situation with Beverly Hills - great service department but ****ty sales group!


    Sent from my iPhone using Tapatalk
     
  6. Monteman

    Monteman Formula 3
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    Feb 9, 2006
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    Santa Barbara, CA
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    Monte
    #6 Monteman, Aug 20, 2023
    I'm a big fan of Stefano and really happy to see him back with Ferrari. He's one of the good ones.
     
    jealva likes this.
  7. toparkt

    toparkt Formula Junior
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    Oct 20, 2006
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    orange county
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    Andrew Goetz
    #7 toparkt, Aug 21, 2023
    I will soon have first hand experience on the new team..
    but to date very very strange..
    Years ago chatted with Arun out of San Diego and asked about a new 812GTS.. was told no chance (between the lines)
    Fast forward a year or more to a random walk-in meeting with Chris Berlin, nice enough to say sure, take deposit & wait and see.
    Fast forward 6 months sales person assigned gone after a few months with no call / note / update
    Fast forward a year, I made a random walk in & new salesmen checked the system (but never a call / email / text) Scheduled a build ! yahoo
    Fast forward , Berlin out
    Fast forward a year, 2nd salesmen gone, build not saved , & start over, but was told buy Arun (now local) I will get a car.
    ( surprise, surprise ).
    Fast forward , and new salesmen (who I felt was excited for me) keep me posted on build, status, and info on ETA
    Fast forward , 3rd salesmen calls Saturday (I'm at pebble, assuming car was enroute ) and said he was terminated, no reason.

    I assume most car carriers with take a few weeks after Pebble to pick up East Coast loads, and look forward to
    meeting Stefano, new team, IF they remember to call me :) :)
     
  8. ag512bbi

    ag512bbi F1 Veteran
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    Nov 8, 2003
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    Armen
    #8 ag512bbi, Aug 22, 2023
    Chris Berlin was a complete liar. Can't believe a word he said.
     
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  9. TrojanFan

    TrojanFan F1 Veteran
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    #9 TrojanFan, Aug 26, 2023
    Is this the same Stefano that was formerly with Ferrari Westlake?
     
  10. TTR

    TTR F1 Veteran
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    Mar 29, 2007
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    #10 TTR, Aug 26, 2023
    I've never been able to understand people putting up with stuff like this ^^. :confused:

    I don't think there's anyone or anything in this world I would allow myself to be disrespected/mistreated by or for in this manner, let alone if I was to buy/pay something for my personal pleasure from them.
    I've severed business ties for less.
     
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  11. Monteman

    Monteman Formula 3
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    #11 Monteman, Aug 29, 2023
    It is. Very solid guy.
     
  12. ForeverNA

    ForeverNA Formula 3
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    #12 ForeverNA, Aug 31, 2023
    good question. I wonder the same thing.
     
  13. toparkt

    toparkt Formula Junior
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    Andrew Goetz
    #13 toparkt, Sep 21, 2023
    Well my car war delivered last Friday , and it was beyond perfect . Hosted a group of 15 friends with proper “ unveiling “ . Stefano was top shelf and Manager Brendon was a pleasure to work with ! Sadly , the car is so good I don’t think I will ever need another [emoji3]…( never say never )


    Sent from my iPad using FerrariChat
     
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  14. DiamondDog

    DiamondDog Formula 3
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    #14 DiamondDog, Sep 21, 2023

    Congrats! What did you get? Pics?
     
  15. toparkt

    toparkt Formula Junior
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    #15 toparkt, Sep 24, 2023
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  16. DiamondDog

    DiamondDog Formula 3
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    #16 DiamondDog, Sep 24, 2023

    Just wow! Congrats. Hope to see it in person at an event
     
  17. plastique999

    plastique999 F1 Veteran
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    #17 plastique999, Sep 26, 2023
    Anyone going to their C&C this Saturday?


    Sent from my iPhone using Tapatalk
     
  18. sexybeast

    sexybeast Formula Junior

    Apr 7, 2008
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    #18 sexybeast, Sep 26, 2023
    went last weekend, had a great time........
     
  19. plastique999

    plastique999 F1 Veteran
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    #19 plastique999, Sep 27, 2023
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  20. toparkt

    toparkt Formula Junior
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    #20 toparkt, Sep 27, 2023
    i'm in
     
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  21. DiamondDog

    DiamondDog Formula 3
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    #21 DiamondDog, Oct 30, 2023
    You going to cars and coffee this sat?
     
  22. plastique999

    plastique999 F1 Veteran
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    #22 plastique999, Oct 30, 2023
    Unfortunately I’ll be missing this, as there is a huge Movember Lambo run the same day…
    But here’s my Speciale !

    Image Unavailable, Please Login


    Sent from my iPhone using Tapatalk
     
  23. CW5150

    CW5150 Karting
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    #23 CW5150, Nov 1, 2023
    I'll be there!
     
  24. Muscleman296

    Muscleman296 Rookie

    May 16, 2024
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    #24 Muscleman296, May 16, 2024
    Customer of Newport here. Stefano has the blandest personality I’ve ever endured. Top it off with a lack of knowledge and there it goes, another bad GM at Newport.
     
  25. TrapperDog

    TrapperDog Rookie
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    Dec 26, 2023
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    #25 TrapperDog, May 16, 2024
    I bought a Portofino M at Newport in the last year. Very good experience with Slah (salesperson) and Brandon (sales manager). New salesperson Nick is young but with great personality and is also knowledgable. Gary (finance) is smart and a great guy. Stefano has always been friendly and pleasant to me. They have very nice events. I recommend the dealership.
     
    DiamondDog likes this.
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