Car Configurator problems | FerrariChat

Car Configurator problems

Discussion in '458 Italia/488/F8' started by ReelMan, Dec 26, 2011.

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  1. ReelMan

    ReelMan Karting

    Nov 8, 2011
    172
    Anyone else having issues getting on the online configurator? It has seemingly been down for a week. Gets about halfway ready to boot, then quits.

    Hopefully, its not my PC that is the issue.
     
  2. Rcktrod

    Rcktrod F1 Rookie

    Dec 21, 2010
    3,946
    USA
    Just tried and had the same issue. Problem seems to be with their site.
     
  3. Noblesse Oblige

    Noblesse Oblige F1 Veteran

    Nov 7, 2011
    6,114
    Three Places
    Configurator doesn't work. Maybe they have sold all the cars they can sell and have shut it down :)
     
  4. tuttavelocita

    tuttavelocita Formula 3

    Aug 26, 2007
    1,453
    same on different browsers (chrome, safari and IE), could be a glitch during an update so you can start building Spiders on their site. But thats wishful thinking
     
  5. ReelMan

    ReelMan Karting

    Nov 8, 2011
    172
    It seems to have been down for about a week. Let my dealer know, and he said ""let me check to see if anyone else is having issues". I said, "I'm hearing the same thing on Fchat. They may be able to build great cars, but they need more bandwidth and IT support."
     
  6. RBK

    RBK F1 Rookie

    Jul 27, 2006
    3,105
    Calif and Nev
    Full Name:
    Bob
    I have gone to different sites all saying Ferrari Configurator to find one that works. However, I recently was in New York at the Ferrari Sales Office where they have "the" configurator, "detailing" interior and exteriior options on a very large screen. I would find another one of these if you are serious about visualizing before ordering. Best
     
  7. ReelMan

    ReelMan Karting

    Nov 8, 2011
    172
    Every dealership has that, and it is an intranet. I, however, am not close to my dealer and want to continue to finesse my details before my drop-dead order change date hits.
     
  8. Noblesse Oblige

    Noblesse Oblige F1 Veteran

    Nov 7, 2011
    6,114
    Three Places
    Oddly the 599GTB configurator seems to work, but neither the FF nor the Italia. I didn't try any others. This seems to rule out a general system problem but why specific models would be nonfunctional is a head scratcher for me.
     
  9. SlvSurfer

    SlvSurfer Formula Junior

    Nov 18, 2005
    979
    Monaco/Canada
    Maybe they're adding new options to it?
     
  10. Noblesse Oblige

    Noblesse Oblige F1 Veteran

    Nov 7, 2011
    6,114
    Three Places
    Good thought. That would be consistent with the 599 being near the end of its run. The 599 GTO also works but the California doesn't.
     
  11. ReelMan

    ReelMan Karting

    Nov 8, 2011
    172
    Quite possibly right. I just assumed that it was Fiat running the show :)
     
  12. RBK

    RBK F1 Rookie

    Jul 27, 2006
    3,105
    Calif and Nev
    Full Name:
    Bob
    I could very well be mistaken but the staff in New York where they have their primary representatives of Ferrari said the Configurator they had was not availalble in most stores , but would be next year. Again, I have not been in a Ferrari Dealership looking for one. Best
     
  13. F45T

    F45T Karting

    Dec 25, 2011
    75
    Lost Island
    Full Name:
    FAST
    I was having problem too. I hope this will be fixed. :(
     
  14. TheMayor

    TheMayor Ten Time F1 World Champ
    Rossa Subscribed

    Feb 11, 2008
    104,812
    Vegas baby
    My guess is they are adding the spider configuration.
     
  15. F45T

    F45T Karting

    Dec 25, 2011
    75
    Lost Island
    Full Name:
    FAST
    And that would be awesome if you're guess is right. By the way, how can i configure a two tone 458 Italia? I can't seem to find it. Is it only available for dealers?
     
  16. TheMayor

    TheMayor Ten Time F1 World Champ
    Rossa Subscribed

    Feb 11, 2008
    104,812
    Vegas baby
    The configurator does not have every possible customizing feature. Some have to be done at the dealer. But, if I remember, you can select the two tone top and bottom on the current version.
     
  17. vincent

    vincent Karting

    Jan 11, 2004
    65
    Thé old configurator ( for thé 430 ) was so Nice !!!
     
  18. mlm7103

    mlm7103 Rookie

    Dec 25, 2011
    39
    SF Bay Area
    Full Name:
    Mike McCool
    I sent mail through the registered owners customer support page and got back a "Could you be more specific?" reply, even though I was fairly specific, which I responded to this morning. I confirmed with my dealer that the site wasn't working for them either, but their contacts are out of the office until Monday. But hopefully things will be fixed next week, as I wanted to take screen shots of what my ordered 458 will look like.
     
  19. wtlaw

    wtlaw Karting

    Jul 28, 2011
    171
    SoFLA
    Full Name:
    WT Law
    Good luck getting anything fixed in Italy this week !!! Don't get sick either.
     
  20. F45T

    F45T Karting

    Dec 25, 2011
    75
    Lost Island
    Full Name:
    FAST
    I see. Cause Ive seen some photos and videos of a screen with a 458 Italia two tone configuration.
     
  21. ferrarifanatic25

    ferrarifanatic25 Formula Junior

    Apr 9, 2009
    889
    OC
    The configurator is back up and they finally added the Spider!
     
  22. Cariad

    Cariad Formula Junior

    Jan 1, 2006
    445
    Any F1 Circuit
    It works on Windows but not on my Mac. Apple does not support Flash Player.Anybody know away around this ?
     
  23. S Brake

    S Brake F1 World Champ

    Aug 3, 2006
    17,182
    Utah
    Full Name:
    Dave
    I was under the impression that only mobile products like the iPad and iPhone didn't support flash.
     
  24. Maximus

    Maximus Formula Junior

    Jun 12, 2009
    830
    Assen, NL
    Full Name:
    Jurgen
    The configurator does work on my Mac. It just keeps refreshing the page for about three seconds, then after another three seconds the configurator works. It works for the 458, Spider, FF and 599.
     
  25. spyke

    spyke Formula Junior

    Dec 14, 2011
    433
    Place To Be
    Full Name:
    Kevin
    The 458 Spider Configurator is not working on my Windows. I'm using Google Chrome as my browser.
     

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