Anyone know how to recover an account? | FerrariChat

Anyone know how to recover an account?

Discussion in 'Other Off Topic Forum' started by dinonz308, Dec 29, 2018.

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  1. dinonz308

    dinonz308 Formula Junior
    Rossa Subscribed

    Nov 26, 2017
    857
    Full Name:
    Dean
    I replaced my phone recently, and Google Authenticator that I used for the two step verification doesn't appear to have kept my FerrariChat information (nor the other one I had) - the app just asks me to "set it up" again, however I cannot find any way to get FerrariChat to give me a new barcode or key to set up the two step verification again, and I cannot get into my account without it. I've tried emailing and calling for the past 2 days and received no response at all - it is the holidays, but its also a paid subscription so I expect some degree of service better than that. Any ideas?
     
  2. ylshih

    ylshih Shogun Assassin
    Honorary Owner

    Mar 21, 2004
    19,809
    Northern CA
    Full Name:
    Yin
    I've just disabled the 2 step verification process on your dinonz308 account. You should be able to login without 2 step and then re-enable it to setup your new authenticator.
     
  3. dinonz308

    dinonz308 Formula Junior
    Rossa Subscribed

    Nov 26, 2017
    857
    Full Name:
    Dean
    Brilliant - thank you! I think I will leave it disabled - don't think I really need it.
     
  4. ylshih

    ylshih Shogun Assassin
    Honorary Owner

    Mar 21, 2004
    19,809
    Northern CA
    Full Name:
    Yin
    Great.

    dinonz308-2 merged back into your main account as it's no longer needed.
     
  5. dinonz308

    dinonz308 Formula Junior
    Rossa Subscribed

    Nov 26, 2017
    857
    Full Name:
    Dean
    Hi - could I ask you to disable the 2 step verification on my account in lamborghinichat.com also? I tried to log in there, but can't because of the authentication.
     
  6. ylshih

    ylshih Shogun Assassin
    Honorary Owner

    Mar 21, 2004
    19,809
    Northern CA
    Full Name:
    Yin
    Done.
     
    dinonz308 likes this.
  7. dinonz308

    dinonz308 Formula Junior
    Rossa Subscribed

    Nov 26, 2017
    857
    Full Name:
    Dean
    Much appreciated!
     

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