After one month driving my New 296 GTB & I’ m dealing with various problems‼️ | FerrariChat

After one month driving my New 296 GTB & I’ m dealing with various problems‼️

Discussion in '296' started by BillPrev, Aug 22, 2024.

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  1. BillPrev

    BillPrev Rookie
    Rossa Subscribed

    Jun 22, 2024
    33
    Full Name:
    Bill Smith
    Hello my Ferrari friends!

    I would like to share with you my thoughts and my various problems regarding my experience after driving my new Ferrari 296 GTB for a month (2.600 km till now).

    First of all I have to say that the 296 model is an amazing car! U love driving it and YES. It’s a great fun to drive and have full control of this Ferrari car with no fear!
    And what is fun to drive for me?
    Unbelievable fast! Superb sound for a V6 engine, fully trusted brakes and also u have full control of the car without unexpected behavior with perfect parlance at every corner!

    Unfortunately I’ m dealing with various disappointing problems from the beginning of driving my new 296 GTB.
    These problems are:

    1) Parking Sensors Error

    2) Stop rear left lamp failure.
    I notice water at my tailor rear left light!!! Please notice that there is NO damage at all or crack at this rear left lighting.

    And my recent error is….

    3) Electrical system failure as a result the front lift and suspension magnetron system is out of order!

    Please find attached relevant photos of all my error messages.

    I have contact my local official Ferrari dealer in Athens - Greece and he told me to contact him again at mid September!!! because they are expecting to receive from Ferrari a specialized electronic diagnostic system for my 296 Ferrari!!
    So till then I have to wait and to deal with all above mentioned problems!!

    So I m wondering after 1 month driving the 296 GTB Ferrari, Is this the real quality of the car? What more I have to expect driving it i.e. after a year or more?

    Till now I did only 2.600 Km and almost every week I m dealing with a new error.

    I’m attaching photos of the above errors in order to check.

    Awaiting for your kind thoughts.

    Many thanks in advance.


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  2. KL runner

    KL runner Formula Junior

    Jul 25, 2023
    643
    Not in US
    #2 KL runner, Aug 22, 2024
    Last edited by a moderator: Oct 21, 2024
    Sorry to hear you are having so many issues. I hope they Are remedied quickly.

    I am amazed the dealer could deliver vehicles without all the relevant access to the Ferrari systems for the model
     
    BillPrev likes this.
  3. Petrolhead#32

    Petrolhead#32 Formula Junior
    Silver Subscribed

    Sep 23, 2020
    668
    NorCal
    Full Name:
    Petrolhead#32
    Wow! I may consider buying one. Wonder if this is a one off…
     
    BillPrev likes this.
  4. BillPrev

    BillPrev Rookie
    Rossa Subscribed

    Jun 22, 2024
    33
    Full Name:
    Bill Smith
    Thank you for your reply. Actually in Greece u can’t order a Ferrari. You have to order and buy it from another EU country! Ferrari in Greece supports only the maintenance - after sale service providing the exclusivity to the dealer Genesis Ferrari Greece.
    here is the link:
    https://athina.ferraridealers.com/en-GB
    Madness ….!!!!
     
  5. bamaman

    bamaman Formula Junior

    Nov 27, 2015
    899
    Mobile Alabama
    Full Name:
    William M (B.J.) Lyon, Jr.
    Sorry for your problems which will hopefully get fixed by the dealer, but congratulations for driving 2,600 km in a m month! ENJOY
     
    BigJay2050 and BillPrev like this.
  6. BillPrev

    BillPrev Rookie
    Rossa Subscribed

    Jun 22, 2024
    33
    Full Name:
    Bill Smith
    thank you for your kind comment.
    As I said driving this car is a great FUN.
    So I hope all my problems will be solved! wishing you a relaxing and pleasant weekend!
     
    BigJay2050 and stevdug like this.
  7. Divexxtreme

    Divexxtreme Formula Junior

    Aug 14, 2020
    851
    Full Name:
    Scott
    I didn’t have any issues with mine. But I can understand your frustration. That said, I feel confident your dealer will work things out to your satisfaction.
     
    Cocoloco and BigJay2050 like this.
  8. DragonRR

    DragonRR Karting

    Sep 2, 2021
    94
    Full Name:
    Simon
    I have been told by two dealers that there is a new diagnostic system for the hybrid Ferraris but I'm not sure how this makes any difference to moisture in a taillight and did they TRY to diagnose your electical faults at all?
     
    ryalex and BillPrev like this.
  9. BillPrev

    BillPrev Rookie
    Rossa Subscribed

    Jun 22, 2024
    33
    Full Name:
    Bill Smith
    Thank you for your feedback my friend!
    They told me that they expecting this type of diagnose unit mid of September so unfortunately I have to wait till then.
    By the way after one day from the electrical error message disappeared and the front lift & Magnetron suspension system works normally!
     
    ryalex likes this.
  10. BillPrev

    BillPrev Rookie
    Rossa Subscribed

    Jun 22, 2024
    33
    Full Name:
    Bill Smith
    UPDATE regarding my various errors‼️

    Regarding my various errors and heaving already 2 weeks !!! my 296 GTB new Ferrari in the official Ferrari’s service workshop, I m still waiting to fix my car‼️

    They have ordered a new rear left taillight and also a new parking sensor.
    Still waiting for 2 weeks to receive them from Italy to Greece‼️

    in the meantime, no reply regarding the Electrical Error ! as a result the Manettino is totally out of order and also the lift system doesn’t work together with the mode for the pumping roads.

    is anyone experienced this type of erro?
     
    ryalex, BigJay2050 and willcrook like this.
  11. DragonRR

    DragonRR Karting

    Sep 2, 2021
    94
    Full Name:
    Simon
    I hope you get your problem resolved quickly Bill. Have they actually seen the electrical error and do they have the equipment now?
     
    BillPrev likes this.
  12. BillPrev

    BillPrev Rookie
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    Jun 22, 2024
    33
    Full Name:
    Bill Smith
    Thank you my friend for your kind reply and for your concern.

    Actually they have the diagnostic unit but I m waiting 2 weeks for Ferrari's feedback!!!
    Also 2 weeks waiting for the 2 spare parts.
    Everything is coming from Italy and my location is too close.....Greece!
    No further comments ....!!!
     
    BigJay2050, ggbh8 and Dino_Argento like this.
  13. BillPrev

    BillPrev Rookie
    Rossa Subscribed

    Jun 22, 2024
    33
    Full Name:
    Bill Smith
    UPDATE
    Since earlier September my brand NEW 296GTB was in the Greek official Ferrari’s workhouse. They finally changed in warranty the tail light and one parktronic sensor. Also they did a reset from all the error messages and all this period they were testing the car as they told me doing more than 100 km in tests. No issue and no further error. ‘Therefore last Friday I went and I took my Ferrari and all went well since today, after 2 days, I get again the Electrical System Failure and the Manettino is not working together with the lift front suspension and the aerodynamic tail brake!!! The car is by default at the soft suspension no matter if you choose the sport or race option. So sad AGAIN to lose my car and I hope not for another 1 or 2 months!!!!
    Does anyone know anything about this Electrical System Failure problem?
     
    DragonRR and ryalex like this.
  14. rxbg

    rxbg Formula Junior

    Apr 11, 2010
    377
    USA
    lol what a disaster. he can't even lemon it afaik. did you buy it used or new? greece is broke. that's why no dealer there.
     
    vraa likes this.
  15. BillPrev

    BillPrev Rookie
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    Jun 22, 2024
    33
    Full Name:
    Bill Smith
    May I ask which country are you from?
     
  16. Junaid13

    Junaid13 Karting
    Owner Rossa Subscribed

    Aug 14, 2024
    209
    London, UK
    Full Name:
    Junaid Peracha
    H
    very very sorry to hear that all this is being endured after buying such an expensive and beautiful car!

    You could try e-mailing the bosses @ Ferrari. I have also had minor issues with my 296GTS and raised hell at the dealership (with moderate success) and also with Ferrari (so far being ignored) but I am persistent and they will have to respond eventually or I will keep e-bombing them!

    CHAIRMAN: [email protected]

    VICE-CHAIRMAN: [email protected]

    CEO: [email protected]

    customer service : [email protected]

    In the case of other brands in the past, proactive responses and solutions were arrived at once the mothership realised that they may have a pain in the ass on their hands: me .
     
  17. BillPrev

    BillPrev Rookie
    Rossa Subscribed

    Jun 22, 2024
    33
    Full Name:
    Bill Smith
    Thank you so much for the useful info.
    I do appreciate!
    I hope soon all my issues will be solved.
    I totally agree that the Ferrari’s 296 models are amazing cars. Fun to Drive
     
    ryalex and Junaid13 like this.
  18. Junaid13

    Junaid13 Karting
    Owner Rossa Subscribed

    Aug 14, 2024
    209
    London, UK
    Full Name:
    Junaid Peracha
    BillPrev likes this.
  19. uniqueMR

    uniqueMR Formula Junior
    Rossa Subscribed

    Sep 3, 2018
    376
    USA
    Full Name:
    Mr. O
    Hope issues are resolved.
    Also: check your battery plus make sure you are charging it correctly: on charger when parked/not driven and no usage of extension cord-always plug charger into outlet.
     
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  20. dustman

    dustman F1 World Champ
    Rossa Subscribed

    Jun 12, 2007
    11,055
    Why no extension? That seems odd.
     
    jm2 likes this.
  21. KL runner

    KL runner Formula Junior

    Jul 25, 2023
    643
    Not in US
    The quality of extension cords vary greatly and this does not matter when you are using standard appliances as they allow for slight voltage variations .

    any plug in hybrid will advise you not to use an extension cord
     
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  22. dustman

    dustman F1 World Champ
    Rossa Subscribed

    Jun 12, 2007
    11,055
    Thx I hadn’t heard that. You can use them with EV’s.
     
  23. BillPrev

    BillPrev Rookie
    Rossa Subscribed

    Jun 22, 2024
    33
    Full Name:
    Bill Smith
    FINAL UPDATE

    After almost 2 month dealing with various problems finally I can enjoy this AMAZING Ferrari.
    1) Rear left tail light has been changed by new
    2) Parktronic sensor has been also changed
    &
    3) The most serious error was the electrical failure. It took a month to find and solve this problem and it was an installed failure.
    Specifically a plug module was not plugged normally, I guess from the factory, as my Ferrari is brand new!
    After a detailed on line troubleshooting from the local workshop together with the Ferrari they notice that one plug was not properly installed‼️ So now everything is in good order and I hope I won’t face any other problems.
    Last but not least, driving the 296GTB is truly a FUN to DRIVE
     
    Juvendude, SECRET, F8Max and 8 others like this.
  24. DragonRR

    DragonRR Karting

    Sep 2, 2021
    94
    Full Name:
    Simon
    Enjoy it Bill, great to hear you got sorted!
     
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