please post here only if you have had a negative experience with EAG | Page 3 | FerrariChat

please post here only if you have had a negative experience with EAG

Discussion in '360/430' started by ttforcefed, Dec 5, 2020.

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  1. ShineKen

    ShineKen F1 World Champ
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    I hear ya. What I’m doing these days is declaring $1000 value with UPS. Even if item isn’t $1000. This requires driver to sign some papers acknowledging they are handling a high value item and maybe they stick a special sticker on it... not sure. Even then I’ve had loss/damage, but the chances of actually getting paid a claim is much higher for this service. It’s about $10-15 more per package, but comes in handy.
     
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  2. ShineKen

    ShineKen F1 World Champ
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    If he does indeed have it, what was his reason for refusing to send it to you? Just because?
     
  3. ttforcefed

    ttforcefed F1 World Champ
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    Where are andrew’s cover and matts? Have you sent those back to art to andrew?
     
  4. ttforcefed

    ttforcefed F1 World Champ
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    Art wants ppw to send back Andrew’s cover and floor mats.
     
  5. ShineKen

    ShineKen F1 World Champ
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    @PPW Do you have possession of someone else’s stuff because of a mix-up?
     
  6. ttforcefed

    ttforcefed F1 World Champ
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    He has @ASK328 stuff
     
  7. asgor

    asgor Formula Junior

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    I thought Daniel (Ricambi) posted a video not long ago indicating he was going to handle the customer service portion of EAG's business? If that is so, where is he?
     
  8. ttforcefed

    ttforcefed F1 World Champ
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    No.
    Gated six is art and dan normal guy super car.
     
  9. Ricambi America

    Ricambi America F1 World Champ
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    That is incorrect.

    "Dan" from Normal Guy Supercar is not me. He is in Texas, similar to EAG, but you'd have to ask either of those two parties what (if any) relationship they have to one another.

    I am in Winston-Salem, North Carolina. My plate is overflowing already with Ricambi America.
     
  10. one4torque

    one4torque F1 Veteran
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    Just to be clear Eag is gated six and they perform gated swaps on ferrari 360 430 and a few others.

    Normal guy supercar is selling the swap kits as well. There are many qualified installation shops around the world I believe.

    it would be useful to put some stats out on number of completed cars now.

    to put in perspective the problems vs the volume

    one thing is for sure.... there is no mistaking the publicity this is providing for these businesses.

    gl to all parties
     
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  11. brogenville

    brogenville Formula 3
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    I’m sure I’m not the only one thinking that the value of the parts isn’t really the point. If someone genuinely has stolen something from you, regardless of the value, most people should and would feel insulted.

    I’m honestly trying to be even handed here, but it does bug me when there’s a suggestion that you shouldn’t care because the value of the parts is “only a few hundred dollars”.

    Sent from my iPhone using FerrariChat
     
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  12. ShineKen

    ShineKen F1 World Champ
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    Context is important. Steal, misplaced, mixed-up are 3 different things. Is PPW leaving out he has someone else's stuff due to a mix-up? Personally, I don't believe someone who successfully completes a $30k service for you, is going to steal your used floor mats or car cover or even carbon shift paddles. The more likely scenario is they were misplaced or mistakenly given to someone else.
     
  13. JoeTSI

    JoeTSI Formula 3
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    Not taking sides here, and not bashing you either tt, but property is property and when it comes to Ferrari parts that box of nuts, bolts, and carbon fiber can add up quickly. It's his property and should be returned to him, much like the mats and cover should be returned to the other party ASAP. Just my 2¢....
     
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  14. brogenville

    brogenville Formula 3
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    Completely agree; I can no more claim to understand the context here than anyone else who has not been directly involved in the events. My point however is that if you feel you have been robbed, it doesn’t matter what the value is, you’re going to be pissed. I too don’t see what Art would legitimately want with some used car mats, but I can also feel the exasperation in the words of PPW above.

    I try to be a “good customer” wherever I can, as it’s invariably in my interest, but that doesn’t mean I would casually wave goodbye to my property simply because the value is deemed materially low by some people.


    Sent from my iPhone using FerrariChat
     
  15. ShineKen

    ShineKen F1 World Champ
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    What if they both have someone else's property and it's a "you send it first" pissing match? Why is PPW not coming out and saying, "No, I don't have someone else's stuff" or "Yes, I have a box of someone else's stuff"? The ambiguity is a problem.
     
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  16. ttforcefed

    ttforcefed F1 World Champ
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    ummm PPW has someone else's property - does that not count?
     
  17. JoeTSI

    JoeTSI Formula 3
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    It does, and why I made mention of it as well.
     
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  18. Natkingcolebasket69

    Natkingcolebasket69 F1 World Champ

    PPW is gone again;)


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  19. m5shiv

    m5shiv Formula 3
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    What a mess.
     
  20. ttforcefed

    ttforcefed F1 World Champ
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    Luckily andrew is a class act
     
  21. Flea7

    Flea7 Formula 3
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    The responsibility is on EAG. They should handle the mix up. It's not the responsibility of ttforcefed (unless he works for them) Andrew, PPW,or anyone else.
    There was mistake and EAG should make the communications and pay the expenses to correct the problem. I don't think that's being done...or it doesn't sound like it is.

    Do not forget the history and the past of the person who is running EAG.
     
  22. ttforcefed

    ttforcefed F1 World Champ
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    Eag has done everything they cld. Ppw wont release Andrew’s stuff.


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  23. one4torque

    one4torque F1 Veteran
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    I hope tt can unwind the confusion.
     
  24. ttforcefed

    ttforcefed F1 World Champ
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    #74 ttforcefed, Dec 10, 2020
    Last edited: Dec 10, 2020
    Dont think there is anything i can do. My understanding is eag has shipped ppw’s box to him but ppw hasn’t released Andrews stuff.
     
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  25. one4torque

    one4torque F1 Veteran
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    Release the parts! Please!
     

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