I was thinking the exact same thing. Say it takes an hour at $100/hr.(which is plenty of time and a very respectable rate), 8 qts of synthetic oil at $8/qt, and a filter at $25. I'll let the rest of you do the math...
Where are you getting a filter for $25? And what brand is it? Definitely not a Ferrari recommended for that cost.
I understand that. THere is no multi dealer promotion. but i ahve been pushing for it strongly. Here is my thinking and why i went out and just did it. The newer cars are higher in value and cheaper to service and driven the least. while the drivers have cars with the highest maintenance required. i wanted to support those drivers. THey deserve Factory Authorized service. To begin with the car is more valuable having the service records properly documented, second their is better knowledge as Ferrari shares continuing education even on older models and many of the independents just dont know the cars well (this is not true of all independents. in fact i know several that are just terrific but i also know some crooks. again not all Factory stores have the expertise but when they do and they care it is the best of both worlds). Third, the Authorized dealer has a lot more to lose by skimping out (he could lose the dealership and often has millions invested so its not wroth the risk), any reputable dealer will only use Ferrari authorized parts (especially the bearings which is not only the most frequent part that an aftermarket or remanned part is used but is also the most expensive and the most improtant in keeping your engine running) So i went out and devised a program to offer these services (COMPLETE WITH NO GIMMICKS) in a proactive way and i just put it out there. I didnt intend to compete with the independents i just wanted to give fair good service. with that said, I beleive boardwalk is very knowledgable. I dont live in texas so i dont know what "much closer means" but i say give them a try. and if they dont treat you well then dont ever go back. IF they give you good service then it is up to you. I hope i was helpful. Feel free to reach out any time. Keep in touch, Garrett
Hi Doug, Sorry that you got worked up. You just proved my most important point. The key is to let you leave happy not just get you in with a quote that makes you happy. In rolling out this porgram i have educated the staff so that they know our goals and dont try and over sell as you put it or push you. WIth that said. i come from a racing background and i can tell you that there is no such thing as over maintenance. The F cars are so highly tuned that it doesnt take much to go wrong if they are not maintained. I have seen cars with low mileage but years of down time break a belt which woudl be no big deal util the valves crash intot he pistons and the value of the car is now in the junk bond market!!! I have seen the same with cars whose owner prolonged the replacemnt for thoussands of miles or changed the belts but not the tensioner bearings. All of which are nuts. But you get it. i can see that. But there is nothing worse than seeing a cusotmer/friend/driver destroy a car by skipping maintenance. and as a dealer i see it all the time. I often wonder "what were they thinking" The most recent example happened a few weeks ago adn teh car was on my lift for months while he tried to get insurance to pay for it. and they didnt!!! ( that means that his 2004 360 went from 120K in value to needing a new motor for about 100K). wow!!!! Garrett
Wow. i guess someone gets me!!! haha. Come on in any time. I basically live here anyway!!! See you soon, Garrett
Well you are welcom any time. Keep in mind Pick up and Delivery valet service is included.. Now that i said that i sure hope you dont live in Hawaii!!!! hahah see you soon, Garrett
Hello Elliot, Yes all parts and labor. no additional shop supplies. If you ask me about a specific model and service i would be happy to explain further. There are no tricks and no gimmicks. IF i erred it was in the csutomers favor in that i over included not under. For example, Major service does not mean a belt job. It means it all per spec of Ferrari (including all fluids, betls, bearings, spark plugs if due, seals and gaskets, water pump on certain models) etc etc. i mean we even top off the washer fluid!!! Ask away and i will be happy to elaborate for you. Garrett
Most helpful. The detailed account of your motivation and vision as a conscientious dealer with the best of intentions has been excellent reading. Keep up the good work! In my case, "closer" means a third of the distance in miles to drive through heavy city traffic and/or on maniacal freeways. I'm feeling the years creeping up and don't often stray far from the neighborhood. The only experience I've had with Boardwalk came during the informal FCA shows that were held there for several years. In '05, the management selected my 330 2+2 for the Dealer's Choice award --a great memory. If they can schedule it to do while I wait I will take the 308 out there for an oil service and to get better acquainted. I'll spend the time browsing the preowned inventory and perhaps begin to see the way to a third Ferrari.
I heard different stories. Is the 360 major service the same price for both a spider or the Modena? Thx Darren
I think why a lot of folks balk at some of the listed prices is because of why they had bought a 3X8 series car. I think it is fair to say that most of us are keeping our costs down by servicing our own cars. This is the affordable Ferrari for us and will be our last one. We are buying history at around $30K and are maintaining it on our beer budgets. We look at labor as bonding with your car and not as needing to pay the dealership overhead. We search high and low for lower cost parts deals in order to keep piece on the home front. So we look at a $300 oil change as something out of our price range. As mentioned 9 quarts of 20W-50 Castrol and a Baldwin filter and a copper gasket is done for $48. Also for some they get 2 changes out of a copper gasket and some just anneal it for extended use. A lot do just timing belts and bearings at 3-5 years but usually don't hit the 30K miles range. If the cam seals and dizzy seals aren't leaking then they aren't changed. A lot have changed to electronic ignitions so the points are long gone. Fluid changes are done maybe 2-4 years because most only put 3K miles on per year. You can go on and on with service costs but for the handy mechanic these are great cars. For those not so inclined then with this service menu you can see what your financial exposure will be. Good luck with this plan and thanks for sharing the price list.
Yup. One model. one price. I cant speak for any other dealers but i cannot understand why it would be different. Book times are the same and althouth there are some disassembly differences i cannot see why compicate it and set different prices. i hope that was helpful.
I completely understand what you are saying. If our expertise and official parts puts the pric out of range i completley understand. I do not need guarantee of future business or any business for that matter to be a resource for you. What i am saying is that you are still welcome to come by any time. Enjoy our frequent service clinics and tech sessions. Perhaps you can gain additional knowledge for yoru DIY work. By the way you didn tmention what model you were talking about. so i am not sure but know that Castrol is not an approved oil by Ferrari and as you know the Baldwin is not a Ferrair part either. I am not saying it wont work but according to Ferrari it is not to spec. We have seen failures from out of spec oil and parts. IT is certianly not all the time but just know that it is a roll of thte dice. From a numbers point of view we think any increase risk of engine failure is too much to risk the value of the car. But with that said if you enjoy your car, keep it affordable and it works for you I completely get it. But know that we are alwasy here for you if you need it. Garrett
I really wish your owners group could have come to a deal on the FoW sale... Sounds like you guys get it.
Hi Garrett, I've read this thread with interest and commend you for the transparent and innovative approach to marketing your business. As the owner of a 2000 360M I've found it difficult to justify the potential main dealer servicing costs given the age of my car and do most of the basic work myself (because I enjoy it) and farm out the more technical work to my trusted independent. I see no reason why a main dealer shouldn't be able to compete with specialist independents and I feel most F-car owners are quite prepared to pay a (reasonable) premium in order to maintain that all important stamp in the book but it seems that in many cases the main dealers just take the p1ss, roll up their sleeves and get "in" to their clients. Fair whack to you on your approach and your detailed responses to those with queries. If you were down the road from me I'd definitely be making it my business to call by. Best of luck, I hope you win many new clients.
Thank you. and alwasy feel to reach out if you need anyhting. to talk? ask questions? or need something more specific. I am afraid i dont think i can extend our valet service across the pond!!! haha Talk to you soon, Garrett
Thanks you never know what the future might hold!!! ANyway, if you need anything, even just some info feel free to ask away.